Doug's Auto Collision Center

Monday - Friday 9AM - 5PM

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Doug's Auto Collision Tips

Can Snow Damage Your Car?
January 14, 2019
The Bellevue area doesn’t always see snow, though snowfall does occasionally occur in winter. This …
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November 14, 2018
More insurance companies are expediting the claims process via instant insurance photo estimates. All you …
Preliminary Vs Accurate Repair Estimate: What’s the Difference?
October 14, 2018
For a collision, or any other auto repair, you need to acquire a repair estimate. …
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September 14, 2018
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August 14, 2018
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The Importance of Car Body Plastic Repairs
July 14, 2018
Here’s a fun fact for curious motorists: modern cars contain a large number of plastic …
The Importance of Electronic Recalibration in Collision Repairs
June 14, 2018
In modern vehicles, the computer controls safety technologies, such as lane departure warning and blind …
Dings Vs. Dents: What’s the Difference?
May 14, 2018
It’s inevitable if you’re a car owner: Incidents involving runaway shopping carts or swinging car …
How to File a Hail Claim
April 14, 2018
The Bellevue area isn’t exactly prone to hail, but it isn’t completely immune to it …
What Does a “Totaled Car” Mean?
March 14, 2018
Did your car receive significant damage in a collision? Your insurance provider may declare your …
4 Myths About Auto Body Shops
February 14, 2018
If you have been involved in an auto accident, you have a number of details …

Doug's Auto Collision Center, LLC

4.5 out of 5 stars

Kristen Norton

5 out of 5 stars

posted 2 weeks ago

The team went above and beyond to help me fix my car after I was in an accident. They also worked with my schedule to make it as easy for me as possible. Now, my car is back to looking brand new! Will definitely go back if I ever need body work done again.

Charlotte Gore

5 out of 5 stars

posted 1 month ago

They did a great job fixing my car. Excellent customer service. Highly recommend.

Chris Lee

5 out of 5 stars

posted 4 months ago

Excellent customer service and friendly staff. Been here twice with my Scion Frs. Does a wonderful job with the paint and body work. They will go the extra mile to help you out! Thanks Doug for delivering my front bumper to my house 😊

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Doug's Auto Collision Center

Doug's Auto Collision Center

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Becky Mercer

2017-07-15T00:09:31+0000

I just got my car back on Tuesday from being repaired and it looks better than before

Dwight Etheridge

Dwight Etheridge

2014-05-23T20:33:17+0000

Can't say enough good things about Doug's.

McKay Casady

2013-12-13T07:35:42+0000

Matt Green

2013-11-07T03:49:14+0000

Beth Irene Boylan

Beth Irene Boylan

2013-08-09T03:13:14+0000

YELP Reviews

In three different parking lots, three different people hit my car in three different places. Two insurance companies, several body shops and a bunch of estimates later, I almost made a huge mistake and let someone else do the work. I was concerned primarily about the cost, then the length of time they needed my car and then the quality of their work. After doing all of the work, giving me some excellent advice and working creatively with my Ins Co, the cost was well below any of the other shops. The other places needed a minimum of two weeks but couldn't schedule the work for weeks. Doug's took 10 days and GAVE me a loaner car for that time. As for quality? The pics tell the story. Letting anyone else do this work would have been a giant mistake. They have earned my gratitude, my trust and 100% loyalty should the need arise again. I don't think my work was handled in any special way. Based on what I saw and heard there, I think it is just the way they do business.

Michael S.
12/15/2018

I was rear ended this week. Doug's was awesome giving me a estimate for repair and "crash wrapping" my car. They also have rental cars! Really nice people also!

Phileo M.
11/22/2018

Great service

Went in for a relatively minor repair. Staff were super friendly, polite, responsive, timely, did exactly what was needed without ginning it up, and followed through with what they said they would do, for a very fair price. Hope I don't need them again, but they earned my repeat business if I do.

Bob R.
11/04/2018

So it's been a little over a month after I had one of my cars repaired here after an accident, and I'm happy to say that I have absolutely zero complaints.

Right after the car accident there was a lot of pressure to find the right body shop. The insurance company was recommending a few places but their reviews were terrible. So after spending some time researching and personally visiting a few shops I was confident that Doug and his team would meet my expectations.

I had my car repaired and returned back to its original state, they even took care of all the insurance stuff. My overall experience was very satisfactory and I definitely recommend Doug's body shop to all.

I hope I never need to visit an auto body shop again, but if I do, it will be Doug's.

Thank you Doug and team!

Igor K.
7/06/2018

I had a side mirror broken glass on Honda Odyssey. I checked out Doug's collision center , Steven helped me and completely took care of the problem. Other body shops so far had told me to replace the entire assembly of the mirror and not just the glass. Steven recommended to just change the glass and clean and glue some minor damaged portion of the mirror trim. I wanted to get the repair done the same day, they didn't have the glass on stock and I would have had to wait one more day. He was very accommodating and I got the part from a Honda showroom. He charged me very reasonable labor charges to install and glue the other damaged parts. He took about 20-25 mins. I couldn't believe once he was done as the side mirror looked really good after the repair. The thing I liked about him in particular is he wasn't pushy and discussed all possible options and looked out for my interest. Will highly recommend this place to everyone.

Prashant K.
12/14/2017

Doug's Auto is the best. I have had to go there numerous times due to my teenager having a few minor (and major) accidents. Doug's worked with me through the whole process, on most occasions I paid outright so not to involve insurance and he was very fair with me and worked within my budget. The work they do is outstanding. I would highly recommend Doug's Auto.

Kelly A.
11/11/2017

This may be the first 5 star review I've ever given. They did the work quickly, and did an excellent job. The car looks and drives great! Their price was very fair, and their customer service was superb! If I ever again need collision repair this is the place I'm going. I strongly recommend their work.

Martin K.
9/28/2017

Got rear-ended and chose Doug's for repairs. Glad I did - quick and efficient estimate process followed by a speedy repair job! Looks great - even offered the courtesy to let me redeem my car on Saturday despite the business being closed. Great people to work with!

Don C.
4/10/2017

I ended up scratching my bumper on a pole when i was parking. It ended up loosening my left bumper (which was already a little loose from another past small incident). The bumper looked like it would get completely detached off you pulled it. I was so distraught and frustrated and wanted to get quotes from every place i could to get it fixed. Doug was kind enough to look at my bumper and temporarily patch it for the time being. The actual bumper attachments are broken so I will probably need to get a new bumper anyway, but Dougs amazing service and kind heart made me feel so much relief when he was able to put the bumper back on. He did all this for free and did not pressure me to hurry up and get a new one. He just told me that this patch might end up lasting a while and that if i ever need it serviced, i could come in. He gave me fair quote. I am amazed at how hospitable and great this place is!!! Thank you doug!

L T.
3/06/2017

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Doug's Auto Collision Center
12404 SE 38 th St., Bellevue, WA 98006
(425) 641-2586 / 4.6 out of 5 stars - 16 reviews

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